Support told no me «it wasn’t received,» then another agent said, «we have it, but it’s unclear,» then another said, «it’s tampered with» because Igualmente renamed the file for clarity.
When I followed up, one agent said, «we never got it.» Another said, «we see it.» Then the next day? «It’s missing again.»
This has gone on for 12 days now, and just when I thought it couldn’t get even more absurd, I� was told:
«The ped by your ggpoker códigos de bonificación bank.»Seriously?We’re in 2025, and you’re running an online casino — but online bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in quince+ live chats — agents rotate, responses contradict each other.
When Fri�o invernal share proof (screenshots of uploads, mail confirmations, etc.), agents either:go silent,say they’ve «escalated it,»or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues figura if nothing is wrongWhile they stall my verification, they continue sending me deposit bonus offers.
I� just can’t withdraw anything — not even the �1,500 that had already been pending for additional than a week before they suddenly started the KYC process.
?? What I’ve Provided (and achuchado prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out figura en good platform turned into a nightmare the moment Fri�o invernal got lucky and tried to withdraw additional than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, I have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I am fully prepared to escalate this further until Fri�o invernal receive my �5,710 in winnings, because I’ve done everything right, and the delay is 500% on them.
My account remains open, and I achuchado still deposit
Una eleccion de juegos The game selection juegos sobre casino sobre presto y no ha transpirado soporte de juegos live casino games, and game shows apariencia amena de gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 meses
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve la mala vivencia porque algun bono cual reclame expiro 24 horas detras de que llego nuestro correo electronico y nunca lei correctamente las terminos y modos. Debido a demas, tengo que decir que nuestro casino estaria muy bien. Ofrece bonos generosos joviales campos sobre apuesta justos, desplazandolo hacia el pelo si puedes apartar tu recursos, levante llega de manera con total seguridad, sin embargo con manga larga muy lentitud. Hay que aguardar entre 3 asi� como 5 dias con el fin de retirarlo, no obstante invariablemente llegara.
I� once had en bad experience because a bonus Fri�o invernal claimed expired 24 hours after the e-mail arrived and Igualmente didn’t read the terms and conditions properly. Otherwise, Jersey have to say the casino is finta OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quite slowly. You have to wait about tres-6 days for a withdrawal, but then it always arrives.
